About this course:

This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution.  The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.

Audience profile:

This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.

At course completion:

After completing this course, students will be able to:

• Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration.
• Deploy Lync Server 2010.
• Configure users and rights using Role Based Access Control (RBAC).
• Deploy and manage Lync 2010 clients.
• Configure and manage external user access using the Edge server role.
• Deploy basic Enterprise Voice functionality.
• Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature.
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010.
• Configure the Response Group Service, including agent groups, queues, and workflows.
• Configure and manage conferencing.
• Configure and use archiving and monitoring.
• Perform back up and restore of Lync Server 2010 critical data.
• Improve bandwidth management using Call Admission Control (CAC).
• Configure and deploy Enhanced 9-1-1.
• Configure a Survivable Branch Server for a branch office.
  
  
  
  

Before attending this course, students must have:

• The difference between TDM and VoIP.

• Gateways and PBX.

• Session Initiation Protocol (SIP).

• Codecs.

• Dialing plans.

Students should also understand the following general concepts:

• Networking fundamentals, including TCP/IP/UDP, DNS.

• Active Directory principles and management.

• Windows Server 2008 fundamentals.

• Public Key Infrastructure (PKI).

• Exchange Messaging concepts.

• PowerShell basics.

• SQL Server concepts and operation.

Faculty:

Our team of highly qualified instructors combine training activities with the development of their profession as experts in the field of TIC. Professionals certified by the major manufacturers capable of transferring an enjoyable and easy to understand technical concepts more abstract.

Documentation:

A copy of the official Microsoft documentation.

Certification:

Lets get the Microsoft official diploma of the course "MOC 10533 - Configuring and Managing Microsoft Lync Server 2010".

Course outline:

1. Features and Architecture of Microsoft Lync Server 2010

   1.1 Features of Lync Server 2010.

   1.2 Architecture and Server Roles.

   1.3 New Management Tools.

2. Deploying Microsoft Lync Server 2010

   2.1 Preparing for Deployment.

   2.2 Reviewing the Design Process.

   2.3 Deploying Lync Server 2010.

3. Configuring Users and Rights in Microsoft Lync Server 2010

   3.1 Managing Lync Server 2010.

   3.2 Role-Based Access Control.

4. Client and Device Deployment and Management

   4.1 Preparing for Client Deployment.

   4.2 Deploying and Managing Lync 2010 Clients.

   4.3 Preparing for Device Deployment.

   4.4 Deploying and Managing IP Phones.

5. External User Access

   5.1 Edge Server Role.

   5.2 Topologies for External User Access.

   5.3 Preparing for External User Access.

   5.4 Edge Server Deployment Process.

6. Configuring Basic Enterprise Voice Functionality

   6.1 Features of Lync Server 2010 Enterprise Voice.

   6.2 Preparing for Enterprise Voice.

   6.3 Deploying Enterprise Voice.

7. Extending Enterprise Voice Functionality

   7.1 Configuring Enterprise Voice.

   7.2 Introducing Call Park.

   7.3 Introducing the Announcement Service.

8. Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration

   8.1 Overview of Exchange Server 2010 SP1 Unified Messaging.

   8.2 Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010.

   8.3 Integrating Exchange Server 2010 SP1 UM with Lync Server 2010.

9. Implementing Response Groups

   9.1 Overview of the Response Group Service and its Application.

   9.2 Response Group Service Components.

   9.3 Response Group Service Management Tools.

10. Conferencing in Microsoft Lync Server 2010

    10.1 Introduction to Conferencing in Lync Server 2010.

    10.2 Dial-In Conferencing in Lync Server 2010.

    10.3 Managing and Administering Conferencing Policies.

11. Monitoring and Archiving

    11.1 Describing the Archiving Service.

    11.2 Describing the Monitoring Service.

    11.3 Configuring Archiving and Monitoring.

12. High Availability and Disaster Recovery in Microsoft Lync Server 2010

    12.1 High Availability Options.

    12.2 Tools for Backing Up and Restoring Lync Server 2010.

    12.3 Critical Lync Server Data to Export and Import.

    12.4 Critical Lync Server 2010 Data to Export and Import.

13. Call Admission Control

    13.1 Overview of  Call Admission Control.

    13.2 Implementing Call Admission Control.

14. Deploying and Configuring Enhanced 9-1-1

    14.1 Overview of E9-1-1.

    14.2 Deploying and Configuring E9-1-1.

15. Voice Resiliency Features of Lync Server 2010

    15.1 Voice Resiliency in Lync Server 2010.

    15.2 Features Available During Various Outage Scenarios.

 

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