About this course:

This self-study guide has been primarily developed to help experienced trainers prepare for CompTIA’s CTT+ computer and video-based examinations. It may also be used as the basis of a workshop-style training program.

Audience profile:

This guide has been created for trainers with experience of delivering content in a live face-to-face environment.

Faculty:

Our team of highly qualified instructors combine training activities with the development of their profession as experts in the field of TIC. Professionals certified by the major manufacturers capable of transferring an enjoyable and easy to understand technical concepts more abstract.

Documentation:

A copy of the official CompTIA Documentation.

Certification:

Lets get the CompTIA official diploma of the course "JJN 801 - CompTIA CTT+ (Technical Trainer)".

Course outline:

1. Planning Prior to the Course

   1.1 Review Learning Objectives and Match Them to Learner and

         Organizational Needs.

   1.2 Create an Environment Conducive to Learning

      · The Learner – Prior Information.

      · Learning Materials – Courseware.

      · The Instructional Site.

2. Methods and Media for Instructional Delivery

   2.1 Selection and Implementation of Instructional Methods.

   2.2 Use of Instructional Media

      · Methods.

      · Brainstorming.

      · Gardner’s Intelligences.

      · Controlling the Presentation Environment.

3. Instructor Credibility and Communications

   3.1 Demonstrate Professional Conduct and Content Expertise.

   3.2 Use Communication and Presentation Skills to Facilitate Learning.

      · Establish Credibility.

      · Thwarting Inappropriate Behavior.

      · Communication

      · The Instructor is a Form of Media.

      · Tips for Effective Communication.

      · Presentation.

      · Planning and Structuring Presentation.

      · Preparation.

4. Group Facilitation

   4.1Establish and Maintain a Learner-Centered Environment.

   4.2 Use a Variety of Question Types and Techniques.

   4.3 Address Learner Needs for Additional Explanation

         and Encouragement.

   4.4 Motivate and Reinforce Learners

      · Manage the Environment.

      · Setting the Tone.

      · Barriers to Effective Training.

      · Group Dynamics.

      · Confrontation.

      · Questioning Techniques.

      · What Questions?

      · Types of Questions.

      · Answering Questions.

      · Listening To Questions / Objectives.

      · How to Answer Questions and Handle Objectives.

      · Responding to Questions Effectively and the Need for Feedback.

      · Involve the Audience.

      · Be Positive and Re-enforce the Learner.

      · Difficult Situations.

5. Evaluate the Training Event

   5.1 Evaluate Learner Performance Throughout the Training Event.

   5.2 Evaluate Trainer Performance and Delivery of Course.

      · Evaluating the Learner.

      · Check Yourself.

      · Report.

      · Steps of Evaluation.

      · Evaluate the Course and its Delivery – Instructor / Facility.

      · Report Evaluation Information.

      · The Four Audiences – Different Information Requirements. 

6. Appendices

   6.1 Test Preparation.

   6.2 Prepare for the Computer Based Test.

   6.3 Exam Tips.

   6.4 The Performance Assessment.

   6.5 Submitting the Performance Assessment.

   6.6 Video Presentation Tips.

   6.7 Completing Form C.

   6.8 References and Useful Websites.

   6.9 Glossary.

 

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